AI & Automation
The Future of Business: How AI & Automation Transform Operations
The business world is moving faster than ever before. Companies
23 August 2025
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From website development and application integration to AI and automation—MST helps your business grow faster and operate smarter.
PT. Mitsu Sarana Teknologi (MST) is a technology company based in Bandung, Indonesia. We specialize in providing end-to-end digital solutions, including website development, application integration, custom software, AI implementation, and workflow automation.
Our mission is to help businesses embrace digital transformation and stay competitive in today’s fast-changing market.
“Technology is not just about tools, it’s about transforming the way we do business.” - CEO MST
At Mitsu Sarana Teknologi, we provide a wide range of services designed to help businesses succeed in the digital era. From building professional websites to integrating complex applications, our solutions are tailored to meet your unique needs.
We build and customize applications to meet your unique business needs.
Professional websites that showcase your company’s profile with modern design, responsive layout, and optimized performance for digital branding.
Comprehensive project management system using Redmine with flexible customization.
System and API integration to connect ERP, marketplace, and other platforms. Ensuring seamless workflows and real-time data synchronization.
WhatsApp/Telegram-based chatbot and voice assistant powered by AI to automate customer interactions and improve service availability 24/7.
Integration across different CRM platforms to centralize customer data, boost sales team productivity, and enhance customer relationship management.
Low-code automation platform that allows businesses to connect apps, automate workflows, and reduce manual tasks efficiently.
Utilize Artificial Intelligence to process complex data and provide actionable insights for smarter business decisions.
We are committed to delivering not just technology, but solutions that empower your business to grow and thrive.
From websites and applications to AI and automation, we provide complete digital solutions tailored to your needs.
Our experts combine technical skills and creativity to deliver solutions that work seamlessly for your business.
Every business is unique. That’s why we design solutions that fit your goals, processes, and budget.
We go beyond implementation by offering continuous support, ensuring long-term success and growth.
We believe that every business has different needs and challenges. That’s why we provide flexible packages—from Starter to Enterprise—so you can find the solution that best fits your digital transformation journey. Our pricing plans are designed to be transparent, scalable, and deliver maximum value.
Includes:
Web Profile (company profile website)
Basic CRM Integration (cross-platform)
AI Chatbot (WhatsApp/Telegram basic version)
Benefits:
Build online presence quickly
Automate customer response
Affordable and scalable for growing businesses
Includes:
Project Management by Redmine (customized setup + integration API)
Full CRM Integration (cross-platform with centralized data)
AI Data Processing & Analysis (business insights & reporting)
Software House (new project + update existing apps)
N8N Server (unlimited workflows & automation)
Benefits:
Complete end-to-end digital transformation
Smarter decision-making with AI analytics
Long-term scalability and enterprise-grade reliability
Includes:
Software House (custom app or system development – 1 project)
Application Integration (ERP/Marketplace/API connection)
N8N Server Setup (automation workflows)
Advanced AI Chatbot (with Voice Virtual Assistant)
Benefits:
Customized solution to fit your workflow
Reduce manual work with automation
Improved collaboration and customer engagement
Don’t let your business fall behind. With the right digital solutions—from websites, integrations, automation, to AI—MST is here to help you grow smarter and faster.
No. We work with both SMEs and enterprises. Our solutions are scalable, so they can fit businesses of all sizes—from startups to corporations.
It depends on the complexity of the project. A standard Web Profile usually takes 2–4 weeks, while custom apps or integrations may take 1–3 months.
Yes. We offer long-term technical support and maintenance to ensure your system keeps running smoothly after launch.
Absolutely. We provide services online and onsite, and have experience handling clients from different regions across Indonesia.
We combine technical expertise, customized solutions, and AI-driven innovation with reliable support—helping businesses not just implement technology, but truly transform.
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The business world is moving faster than ever before. Companies